Smishing

The message about a parcel on hold or your bank is almost always a trap.

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What it is

Smishing is phishing delivered by SMS or messaging apps. It poses as a courier, bank, agency or toll operator and pushes you to tap a link or reply. The sender can be spoofed and sometimes the message appears in the same thread as genuine ones.

How it works

  1. 1A message arrives with a reason for urgency: a parcel to release, an unpaid toll, a suspicious account access.
  2. 2The link leads to a clone site asking for details or a card.
  3. 3The data and codes you give are used in real time to make purchases or access accounts.
  4. 4Often a call from a fake operator follows to “fix it”.

How to spot it

  • Shortened links or unusual domains
  • Urgency and small amounts to pay right away
  • They ask you to call back or reply with a code
  • The message sits in the same thread as genuine bank texts: no guarantee

How to defend

  • Do not tap links: open the official app or site by typing the address
  • Never share codes received by SMS
  • Use virtual or spending-limited cards for online purchases
  • Turn on push notifications in your bank app
  • Block and report the number

If you think you have been hit

  • Block the card from the app or by calling the bank
  • Change the passwords you used and enable multi-factor authentication
  • Dispute any unauthorised transactions

And there are many, many more

The attacks above are only some of the most common: there are hundreds, and new ones appear every week. If the one that concerns you is not among them, write to me: I will tell you whether it really affects you and how to defend.

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Other attacks

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Matteo Russo · Updated October 2026

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